The results of a survey by Akamai and Jupiter Research in which 1,058 online shoppers participated has been released. If you have an e-commerce site, you should study this report and take a critical look at your web site to ensure you’re living up to shoppers’ surprisingly high quality standards. For example, the report reveals that about a third of those surveyed say they would abandon a web site if a page takes longer than four seconds to load.
You can download the entire report (for free) at the Akamai web site.
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