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Top 10 Mistakes in Web Design

The 10 most egregious offenses against users. Web design disasters and HTML horrors are legion, though many usability atrocities are less common than they used to be. This compendium comes from usability expert Jakob Nielsen, Ph.D., a User Advocate and principal of the Nielsen Norman Group which he co-founded with Dr. Donald A. Norman (former VP of research at Apple Computer). Until 1998 he was a Sun Microsystems Distinguished Engineer.

Dr. Nielsen founded the “discount usability engineering” movement for fast and cheap improvements of user interfaces and has invented several usability methods, including heuristic evaluation. He holds 79 United States patents, mainly on ways of making the Internet easier to use.

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