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February 23, 2026 by Bill Treloar Leave a Comment

Traditional SEO vs. AI Search: A Simple Guide for Small Businesses

On February 23, 2026 / Uncategorized / Leave a Comment

GEO Targeting is the AI equivalent of SEO.  While traditional SEO and AI search are different, you can use a lot of the same fundamental principles to gain traffic from both.

SEO is a constantly-changing field, and you can absolutely be forgiven if you find it overwhelming and complicated. Then, add onto that the sudden shift towards AI-generated answers in search engine results, and things become even more complex.

If you own a small business and have relied on SEO to grow your business traffic online, you might be tearing your hair out at now having to deal with AI as well.

But while traditional SEO and AI search are different, you can use a lot of the same fundamental principles to gain traffic from both, and if you work with an SEO agency, they can help you adapt to the trends.

Here, we’ll offer you a quick and easy guide on the differences between SEO and AI search, how you can adapt to AI, and what steps you can take to start this new optimization process!

SEO and AI Search: The Basics

For a long time, online traffic was governed by the principles of search engine optimization (SEO), a practice online businesses used to get their webpages highly-ranked for various queries on search engine results pages.

However, these days, results pages have changed dramatically as a result of the integration of AI.

Now, instead of immediately showing users the algorithm-driven results for their queries, search pages begin with AI overviews that summarize the content of the most relevant and authoritative query results. Where businesses once had to compete for top spots on results pages using SEO, they now also have to jockey for the relevance and authority that will allow them to appear in AI-generated summaries.

The process of optimizing business content for AI is now known variously as AI SEO, AI optimization (AIO), and generative engine optimization (GEO).

Key Differences Between Traditional SEO and AI SEO

Many of the core fundamentals of traditional SEO and AI SEO are similar, but there are key differences between them in terms of focus, content, and metrics.

Core Focus

The core focus of traditional SEO was to accumulate high rankings on search results pages. Various on-page and off-page strategies allowed businesses to harness their web content to attract users and gain traffic.

Good SEO, in the traditional sense, rested on how well your business could include high-volume keywords in its content, create backlinks between it and other businesses, and encourage users to stay on webpages via internal linking.

With AI search, things are different. Now, instead of targeting general keywords that might appear in search queries, content needs to be geared towards giving specific, complete answers to questions.

Because AI summaries are looking for a full answer to a user’s question, content that contains complete, authoritative information is much more likely to show up than content that is just trying to hit as many keywords as possible.

Content Style

In addition to the actual data in the content you create, AI summaries have also changed what style of content is preferred. In the past, traditional SEO favored keyword-heavy content that wasn’t necessarily brand-focused or filtered. AI engines, however, can discriminate based on brand relevance, authority, and whether content sounds genuine. As a result, AI SEO teaches businesses to shift their focus towards more informative, personalized, brand-building content like blogs, as these help communicate trust signals to AI engines.

Success Metrics

In the days of SEO dominance, most online businesses were chiefly concerned with tracking success metrics like page rankings, click-through rate, backlinks, and conversion rates. AI SEO, by contrast, has introduced new metrics that businesses can keep track of to gauge their presence in AI overviews. These new metrics include E-E-A-T (Experience, Expertise, Authoritativeness,
Trustworthiness), AI citations, mentions, and share of voice (SoV).

How Should Businesses Adapt to AI Search?

With the above differences in mind, you may be wondering exactly how you can adapt to the changes AI search has brought to SEO as a field. Here are some of our biggest tips on what you can prioritize to get your content greater AI visibility:

Focus on More Than Keywords

Instead of relying mostly on keywords, which were the core of traditional SEO, AI-optimized businesses need to focus on creating content that answers specific, long-tail questions asked by customers. It’s impossible to cover every keyword with AI in the mix, so the best bet for your business is to focus on filling your content with precise, detailed information geared towards answering one single question, which will help you accumulate and manage AI citations.

The key thing to remember with AI-optimized content is that quality matters much more than quantity. Instead of pumping out as much volume as possible, focus on refining your content to be as strong and factual as it can be.

Build Brand Authority and Connections

In the age of AI search, brand authority and connections matter more than ever. To attract AI engines, your content has to be factual and display signals of authority such as your business’ experience and expertise.

Highlighting and responding to reviews, creating partnerships and backlinks with other authoritative brands, and keeping your content consistently up-to-date is vastly more important now than ever before, as these tactics will signal to AI engines that your brand is prominent in its industry.

Work With Your SEO Agency

AI SEO can be complicated, much like traditional SEO. For business owners who aren’t tech wizards, working with SEO agencies who help us understand the fundamentals has always been a tried and tested approach. Many SEO agencies that you may already be working with are equipped with all the tools necessary to create a unique AI content strategy for your business, implement it, and then monitor its success through the metrics we discussed earlier, so sticking with them for ongoing strategy and adaptation can help you preserve continuity while also capitalizing on AI trends.

It may be an extra expense, but if you need to keep your focus on other concerns, handing the technical aspect of optimization off to specialists may actually end up making you money in the long run. If necessary, you can even supplement the ongoing work of your existing SEO agency with help from a GEO specialist who can offer some supportive and collaborative insight.

What Steps Can You Take To Capitalize on AI Search?

The tips above are general ways you can start refocusing your business towards AI optimization, but there are smaller steps you can take right now to move in the right direction. Consider these options to begin the process of AI optimization in a small way:

• Add AI-focused schema to your content: You can make small changes to your content right now to start getting mentions in AI. Add structural data elements to your content such as detailed and factual FAQs that target specific questions which AI generators can latch onto.

• Polish your technical SEO: Make sure that your website is functional and high-performing, loads fast, and is optimized for mobile devices, as these factors help AI engines crawl your website more easily.

• Leverage your local SEO tactics: To aid in citation management, layer your content, advertisements, and branding with detailed, accurate, and up-to-date information about your business, such as maps, reviews, services, and hours of operation, as these are factual details that AI loves.

Start Changing the Way Your Business Gains Traffic!

The sudden prominence of AI search may seem scary, but in reality, this new way of gaining traffic offers critical opportunities for small businesses! By employing the strategies above, you can boost your AI visibility to new levels, capitalizing on the benefits AI offers in order to foster growth.

About the Author
Jason Khoo started freelancing in SEO in college, sold his first agency, and now is the founder of Zupo, an Orange County-based SEO consulting agency helping construct powerful long-term SEO strategies for our clients.

Jason also enjoys multiple cups of tea daily, hiding away on weekends, catching up on reading, and rewatching The Simpsons for the 20th time.

August 19, 2024 by Bill Treloar Leave a Comment

The FTC Bans Fake Reviews – What You Need to Know

On August 19, 2024 / SEO practices, Uncategorized, user experience / Leave a Comment

Understanding the New FTC Rule on Fake Reviews and Endorsements

The FTC has issued a rule banning fake online reviews.As a small business owner, you might have heard about the new rule from the Federal Trade Commission (FTC) banning fake reviews and endorsements. The new rule goes into full effect in mid-October, 2024.

This rule is super important for anyone who relies on online reviews to attract customers. Let’s break it down in a way that’s easy to understand and see how it might affect your business.

What’s the New Rule About?

The FTC’s new rule is all about cracking down on fake online reviews and misleading product or service endorsements. Essentially, it aims to ensure that all reviews and endorsements you see online are genuine and not paid for or fabricated. This means no more fake five-star reviews or influencers promoting products they’ve never used.

Why Should You Care about Fake Reviews?

Avoid fake reviews. The FTC has banned them and the fines are significant.As a small business owner, your reputation is everything. Genuine reviews can help build trust with potential customers, while fake reviews can do the opposite. Here’s why this rule matters to you:

  • Trust Building: Authentic reviews help build trust with your customers.
  • Fair Competition: Ensures a level playing field where businesses compete based on the quality of their services, not fake reviews.
  • Legal Compliance: Avoid hefty fines and penalties by staying compliant with the new rule.

Key Points of the Rule

Here are some of the main aspects of the new FTC rule:

  • No Fake Reviews: It’s illegal to post fake online reviews or pay someone to write a fake review.
  • Clear Disclosures: If you’re paying someone to write a review or endorse your product, it must be clearly disclosed.
  • Penalties: Businesses that violate these rules can face significant fines and penalties. Fines can exceed $50,000 per violation.
The FTC has banned fake reviews — what you need to know.

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How to Stay Compliant

Staying on the right side of this rule is easier than you might think. Here are some tips:

  • Encourage Genuine Reviews: Ask your happy customers to leave honest reviews.
  • Avoid Paying for Reviews: Don’t pay for reviews or offer incentives in exchange for positive feedback.
  • Be Transparent: If you’re working with influencers or reviewers, make sure they disclose their relationship with your business.

Benefits of Genuine Reviews

Make it easy for delighted customers to review you.Genuine reviews can do wonders for your business. Here’s how:

  • Build Credibility: Real reviews from real customers build trust and credibility.
  • Improve SEO: Search engines love fresh, authentic content, which can help improve your search rankings.
  • Learn From Customer Insights: Honest feedback from your customers can provide valuable insights into what you’re doing right and where you can improve.

What If You’ve Used Fake Reviews?

If you’ve used fake reviews in the past, don’t panic. Here’s what you can do:

  • Remove Them: Take down any fake reviews from your website and ask review platforms (like Google or Yelp) to do the same.
  • Apologize and Move Forward: If necessary, issue a public apology and commit to using only genuine reviews moving forward.
  • Educate Your Team: Make sure everyone in your business understands the importance of genuine reviews and the new FTC rule.

The Bottom Line

The new FTC rule on fake reviews and endorsements is a big step towards ensuring transparency and fairness in online reviews. As a small business owner, embracing this rule can help you build a stronger, more trustworthy relationship with your customers. Remember, honesty is the best policy, and genuine reviews are worth their weight in gold.

Stay compliant, encourage honest feedback, and watch your business thrive!

If you found this helpful, please share it with the buttons on the left or the Click-To-Tweet above.

Your thoughts and opinions are welcome. Join the discussion in comments below.

February 25, 2021 by Bill Treloar 2 Comments

How to Grow a Competitive Online Review Profile

On February 25, 2021 / links, Uncategorized / 2 Comments

Importance of your online review profile

  • Review stars are valuable assests for your reputation.Online reviews, whether positive or negative, affect your reputation.
  • That in turn impacts your revenue. For example, BrightLocal found that 57% of consumers will only use a business if it has 4 or more stars.
  • That’s because customers see your online review profile and believe those reviews.  According to Inc. Magazine, 84% of people trust online reviews as much as personal recommendations from family and friends.
  • Don’t go nuts. Watch your review velocity; review sites and Google certainly do. If you get too many reviews too fast, they may be seen as purchased links or spam and be filtered out.
  • Diversity is important. If a citation site you’re listed on features reviews and you have none there, your citation is incomplete. It reduces your authority and your credibility.
Your online review profile is important. Learn how to manage it.

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Action Plan: how to manage your online review profile

Look yourself up by name

Your online review star-rating registers as an important factopr in customer buying behavior.

The first thing that jumps out at people is your Google Knowledge Panel at the top right. This is probably the most important place for you to have online review stars. If you don’t have any stars here, this is the first place to get them.

What other citations appear on the page? Your Facebook page may show up, perhaps a MerchantCircle page, maybe a Yelp listing, and maybe others. Do they have review stars? If not, those should be the second priority for you.

Online reviews don’t just happen

Youronline review profile is important to rankings and click-throughs.

A good online review profile doesn’t just happen. If you have an unhappy customer their anger or disappointment provides built-in motivation for them to leave you a bad review. Happy customers are less likely to write a review without a little prompting.

Some businesses post a sign that says something like “We welcome your review on Yelp.” Or some variation on that. That plants the suggestion in the customer’s mind that they can (should) share their opinion of you.

Beyond that, you can also ask your customer for a review. Some businesses do that at checkout. Others that have customer email addresses send them an email request for a review with a link to your listing on the platform of your choice to make it easy for them.

Check out your niche

Do a keyword search like car repair shop in Morristown. Or New Jersey elder law attorney. Which industry sites and local directories show up? You may find something like a Morristown business directory. Or you may find a directory of elder law attorneys. If those directories accept online reviews, you need to have some there. If the site is fee-based, you may need to consider the relative value, but many are free.

Check out your competitors

Which of your competitors show up for your most important keywords? Search those keywords and make a note of which competitors are showing up on the first page or two. And then look up those competitors by name and see where they have citations with review stars. Those are all places you should also have reviews.

Go through at least the first three pages of results for each competitor to catch the most important citation/review sites.

Consider broader sites as wellMake it easy for delighted customers to review you.

There are a number of more generic sites that are powerful sources of online reviews. Some of the best ones include:

  • Citysearch
  • Facebook
  • Judy’s Book
  • MerchantCircle
  • SuperPages
  • Trustpilot
  • Yelp

Monitor your online reviews and respond to them

It’s not enough to just ask customers for reviews. You need to respond to reviews as they appear. It’s normal for reviews to appear that you haven’t requested. And not all of those reviews will be glowing.

Responding to reviews promptly is associated with a 33% increase in conversions. We talk about the importance of monitoring and responding to reviews in our post Respond to Reviews and Get More Business.

As you might imagine, it can be quite time-consuming to monitor all of the places that host reviews for you. Fortunately there is the relatively easy solution. Most of our local SEO clients subscribe to a service that, among other things, sends them an email every time a new review is posted, with a link to that review so they can reply. If that’s of interest to you, reach out to me and I’ll explain how it works.

Your perspective is valuable. Please share your thoughts in the comments below.

Find this helpful? Please share it with the buttons on the left or the Click To Tweet above.

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