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Home » user experience » Page 5

user experience

November 25, 2015 by Bill Treloar Leave a Comment

How to Focus Your Home Page Optimization

On November 25, 2015 / keywords, page content, SEO practices, user experience / Leave a Comment

How to optimize your home page.We usually optimize home pages for the organization or company name and perhaps one specific keyword, and not much else.  That’s to guarantee that someone learning about you from another customer or client of yours will find you at the top of the results when they search for your name.

Clients ask us:

Why don’t you optimize my home page for all my important keywords?

There are reasons both practical and behavioral.

First, the practical SEO reasons:

The Title Tag is the most powerful place for your keywords to be. It shows up as the text in the tab of your browser, sometimes in the top border of your browser window, and almost always is the headline of your listing whenever the page shows up in search results. You need to get all the individual words from your optimized keywords into the title tag. Anything past about 70-80 characters is treated as less important than words near the beginning, so this limits how many keywords can be fully optimized. And only the first 55 characters or so will be visible in the Google search results.

How to optimize your home page for SEO

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Optimized keywords need to appear in a number of places on the page. Many of those places are in the code, and there’s a limited number of opportunities for that. But they also need to appear in the readable text copy on the page, in headings and sub-headings, in paragraph text, and in the clickable text of links. In order to cover all of your keywords on the home page and have them be used in a natural, readable way would require you to write a tome. And people just aren’t going to read your page if there’s that much text: it’s intimidating. When that happens, people click back to the search results and try something else  — probably your competitor.

Search engines need to understand that your page is 'al aboutSearch engines need to understand that your page is really “about” the keyword phrase that was searched.

If your page covers dozens or hundreds of keywords, it can’t really be “about” all of those things. It ends up being about everything and nothing. Then search engines won’t be able to tell what searches your page is a good match for.

People don’t have to always come in through the front door. Our objective is always to have well-focused internal pages for our most important keyword groupings.

Let’s take a law firm, for example. There may be many attorneys, each focusing on a small set of legal practice areas: criminal defense, wills and trusts, business contracts, real estate closings, personal injury litigation, employment law, and so forth. Each of those practice areas needs its own page in order to be optimized for all the keywords related to that topic. If you land on a page that lists all the many and varied things the firm does, you may need to scan down the page, scrolling down “below the fold” to see if they do what you need. Most people won’t take the time.

But if you land on a page that’s all about real estate closings, that page will be immediately recognizable as what you want: both from it’s headline in the search results and from the headings and sub-headings on the page itself. That focus is essential for search engines to know what searches to show any web page for.

Now the behavioral reasons:

Firsat impressions are important, and they happen fast.First impressions happen fast. Depending on the research, you have between 50 milliseconds and three seconds to convince the new visitor that they’re in the right place. If people are searching for a child custody lawyer, it needs to be immediately obvious that they’ve landed on a page about family law, focusing on child custody issues.There’s no way your home page can convince them it’s a match that quickly. It may mention child custody but the searcher would have to take the time to scan through the home page to find it among all the other things your firm does  — and people just don’t do that anymore. They simply won’t take the time; they’ll click the back button on their browser and pick another listing from the search results hoping for a better match.

Avoid bounces.When someone clicks a search result and then comes quickly back to the search engine results to look for another choice, that’s called a bounce. Bounces are bad. They tell the search engine that your page was actually not a good match for the search term. Search engines learn from user behavior and may reduce your rankings as a result of a high bounce rate.

It’s as simple as that.

That’s why I won’t encourage you to spend a lot of time and energy working detailed keywords into your home page. It won’t necessarily hurt the home page’s rankings, but it won’t help it appreciably to rank for focused keywords. And it won’t help convert those visitors into paying customers. Your internal pages are where you need people to end up, and those are the pages that will include calls to action and encourage them to reach out to you to become a client or customer.

Need help focusing your home page and internal pages for great rankings?

Rank Magic can help!

We encourage your thoughts and feedback: please leave a comment below.

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May 22, 2015 by Bill Treloar 1 Comment

Avoid Doorway Pages

On May 22, 2015 / Google, SEO practices, user experience / 1 Comment

Doorway pages will get you in trouble with Google.I thought the practice of creating doorway pages was a thing of the past. We’ve discouraged this practice since 2005 and  reported back in 2006 about doorway pages getting the German language websites for Ricoh and BMW completely banned from Google for six months. After that, I thought the practice had fallen into disuse. Apparently not.

Google just came out with a warning that they’re increasing the ranking penalty applied for this black hat SEO technique. Here’s what they wrote a few weeks go in the Google Webmaster Central Blog (emphasis is mine):

We have a long-standing view that doorway pages that are created solely for search engines can harm the quality of the user’s search experience.

For example, searchers might get a list of results that all go to the same site. So if a user clicks on one result, doesn’t like it, and then tries the next result in the search results page and is taken to that same site that they didn’t like, that’s a really frustrating experience.

Over time, we’ve seen sites try to maximize their “search footprint” without adding clear, unique value. These doorway campaigns manifest themselves as pages on a site, as a number of domains, or a combination thereof. To improve the quality of search results for our users, we’ll soon launch a ranking adjustment to better address these types of pages. Sites with large and well-established doorway campaigns might see a broad impact from this change.

Avoid Google’s doorway page slap-down.

Click To Tweet

Google has a list of things you can check to assess your vulnerability to this new Google slap-down. I encourage you to check them out and make sure you’re safe from this newest Google algorithm change.

Share your experiences with local listings in the comments below.

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March 4, 2015 by Bill Treloar 1 Comment

Your Small Business Website Needs To Be Mobile-Friendly

On March 4, 2015 / Google, user experience, web design / 1 Comment

Why Should I Care?

US smartphone penetration is up to 75% as of the end of 2014. Late last year, mobile traffic exceeded desktop traffic for the first time. And according to Nielsen, 87% of mobile users used their mobile device for shopping activities like searching for a product or service, pricing comparisons, or brick & mortar address search.

not mobile-friendlyAccording to Google:

Appearing on smartphones is critical for local businesses. 94% of smartphone users look for local information on their phone and 84% take action as a result, such as making a purchase or contacting the business.

Google has also been focusing more recently on the user experience of websites, preferring those that provide a good user experience because web users like those sites better. And a website that’s not mobile-friendly provides a poor user experience for smartphone users.

Google has previously announced that whether a site is mobile-friendly is a positive ranking factor. As a hint that it might be due for increased weight in Google rankings, early this year Google started issuing warnings to webmasters if their site isn’t mobile-friendly. Then as recently as last week, Google wrote “Starting April 21, we will be expanding our use of mobile-friendliness as a ranking signal.” Google has already begun a rollout of alerts for users indicating which sites in it’s search results are mobile-friendly. It’s not universal yet, but seems to be increasing in coverage.

Google: “Starting April 21, we will be expanding our use of mobile-friendliness as a ranking signal.”

Click To Tweet

What makes a site mobile-friendly?

mobile-friendly websiteThere are four main things that distinguish a mobile-friendly site:

  • It avoids use of software that doesn’t work on phones (like Flash).
  • It makes links and buttons large enough and far enough apart to be easily clicked with a finger.
  • It uses text that can be easily read without zooming.
  • It sizes content so there’s no horizontal scrolling needed and no zooming required.

Check your site

There are two easy ways to check to see whether your site is mobile-friendly or not.

  1. Use the Google Mobile-Friendly Tool to see if Google thinks you’re mobile-friendly.
  2. The acid test: look up your site on a phone yourself and judge.

What if you fail the test?

If you fail the test, you have three options.

  1. You can talk with your web designer about a site redesign to make your site “responsive”. Responsive means your website changes how it looks depending on what kind of device is used to view it.
  2. Without a website redesign, you can use a tool like DudaMobile to create a mobile version of your site. Typically it replaces the “www.” prefix with a “m.” prefix and does a lot of the redesign work for you. You will still need to spend time tweaking it to look the way you want, and there’s an annual fee for the service.
  3. Do nothing and take your chances with your Google rankings.

Not being mobile-friendly is not yet a major ranking signal at Google, but it will be increasing in importance over time as smartphones and tablets continue to displace laptops and desktops as the platform of choice.

The next big jump in its importance as a ranking signal is scheduled for April 21 of this year (2015).

If you’re not currently mobile-friendly, now is the time to fix that.

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Need help showing up min Google, Yahoo & Bing? Rank Magic can fix that.

Tell us about your own mobile-friendly experience in the comments below.

December 10, 2014 by Bill Treloar Leave a Comment

Why Do I Still See Keyword Stuffing?

On December 10, 2014 / keywords, SEO practices, user experience / Leave a Comment

Some things never go away.

[Updated June, 2020]

Avoid keyword stuffingIt’s been more than 20 years since I began doing SEO under the company name of Treloar Associates.  One of the frowned-upon SEO techniques I advised against back then was keyword stuffing.  People back then would often cram their web pages full of many repeated iterations of their target keywords. It didn’t work particularly well, and when Google noticed it, the offending web site suffered a Google slap-down.

I thought it was a thing of the past. Good riddance.

Well, no, not quite. I still run into websites with offensive keyword stuffing. They’re painful to read, which may be why most people don’t  — they get a couple of sentences in and leave in disgust. But they’re still out there.

Why??? Perhaps those sites simply haven’t been updated in 15 years? Maybe someone read just enough about SEO to be dangerous and doesn’t know any better?

You don’t still have keyword stuffing on your website, do you?

Click To Tweet

Well, thinking about keyword stuffing and a sort-of birthday for my involvement in SEO reminded me of this great comic from the folks at Ranked Hard. (Sadly this cartoon is outliving the website it first appeared on.)
Happy Happy Birthday Birthday
Think keyword stuffing, whether accidental or on purpose, may be hurting your online visibility? Let us know in the comments below.

If you’re unsure of how to fix things, Rank Magic can help.

April 12, 2014 by Bill Treloar Leave a Comment

Combat the Bounce

On April 12, 2014 / copywriting, page content, user experience / Leave a Comment

The Dreaded Bounce  — What Is It?

Visitors who bounce like this are bad for your rankings.
We’ve all done it. Clicked on a link to a web page somewhere and realized it’s not what we were really looking for. So we click the Back button in our browser and move on. That’s a bounce: we bounced right back to where we came from.

Is a Bounce Bad?

Clearly, a bounce isn’t exactly good; that visitor didn’t buy anything. But is it really bad? Or just … meh?

Actually, it’s pretty bad. It’s not just a “so what?” matter.

When someone bounces, especially when they landed on your site from a search page, that tells the search engine that (at least to that visitor) your page wasn’t a good match for what they were searching for. And if your page isn’t a good match for whatever keyword phrase was searched, the search engine probably won’t want to rank your page as highly next time.

This can hurt you no matter how well your on-page keyword optimization has been done, and no matter how many relevant pages on other sites are linking to your page. Bouncing is a negative ranking factor.

Bounces Are Bad for Google Rankings. How Do You PreventTthem??

Click To Tweet

How Do You Prevent Bounces?

This is where you need the skills of a copywriter. You need to make your page uniquely informative  — or fun  — or surprising  — or outrageous  — or provocative. And unique. SEO techniques can’t help you with this. Nothing done with search engines in mind can help you with this. You need to craft each web page with your visitors in mind. What do they need? What are they looking for? What will they like?

And you need to ask them to do something. “Click for more.” “Sign up for our newsletter.” “Tell us what you think.” “What are your questions about this?” “Buy now.” These are calls to action, and their efficacy is undisputed. Why do you suppose when you order a fast food burger they always ask you “Want fries with that?” It’s because they sell lots more fries that way. It can work for you, too.

Find this post useful? Then please click on what Share buttons on the left. Or Tweet it with the button above.  (See how I’m using calls to action here?)

Give us your feedback in the comments below.

Need help with your own website’s rankings? Rank Magic can help.

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