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Home » SEO practices » Page 6

SEO practices

March 9, 2017 by Bill Treloar 2 Comments

Got Online Reviews? You’d Better!

On March 9, 2017 / local search, SEO practices / 2 Comments

 How important are online reviews to your small business?

9 of 10 people trust online reviews.Surprising fact:

Whether or not you have online customer reviews can make or break your online visibility and also affect your conversion rate.

According to a survey by BrightLocal, nearly 9 out of 10 consumers trust online reviews as much as a personal recommendation from family and friends. That may be surprising to you, considering those reviews are probably posted by complete strangers. Nevertheless, your own experience and that of your friends and family almost certainly bears this out.
According to The Huffington Post:

This means that if a client comes across a favorable review of your business online, this can be just as effective as having one of their friends personally recommend your business to them. … It’s been known for a while that businesses [that] are rated positively are more likely to rank for relevant search terms

People trust online reviews when seeking out a local business.
88% of customers sought and trusted online reviews in 2014.

Online reviews increase your search rankings

Not only do consumers read and trust online reviews — they actually help you to rank higher in Google, Yahoo & Bing. The state of your reviews online ranks 5th among the most important search ranking factors according to Entrepreneur Magazine.
Top rankming factors according to Moz and reported by Entrepreneur.com.As you probably know, showing up in the Local Pack is like gold for a local business.  It’s been reported recently that Google’s “Local Pack” is now filtering out businesses with fewer than 4 stars. If you have problematic reviews, the best remedy is to encourage more delighted customers to review you.

Fortune Magazine insists that:

… getting reviewed on as many sites as you can will help your business. … If you’re not encouraging your customers to write reviews of your business online, you’re missing out on a great way to gain perspective [sic0000000000] customers’ trust and get them to try your business.

Only 10% of people ignored online reviews in 2014.

Forbes says that as online reviews increase in importance and more of your competitors start doing more to encourage customer reviews, your involvement is only going to become more important.

Search Engine Land pointed out that only 1 in 10 consumers ignored online reviews in 2014 (down from  12% in 2013). The trend is clear from the chart above: this percentage is decreasing each year.

Online reviews improve your conversion rate

 

Having more reviews online will also give you a higher conversion rate according to Forbes. Your conversion rate is the number of people who convert from being visitors on your site to being actual paying customers. Note that even if your reviews aren’t all good, they still help.  As counter-intuitive as that may seem, bad reviews can have a positive effect on your conversion rate. A blend of good reviews and bad reviews shows that you aren’t trying to hide anything, and makes the good reviews seem more sincere. And if you respond to bad reviews positively, that can leave a very favorable impression of you. You might want to check out our advice for dealing with bad reviews.

Nearly 9 of 10 consumers trust online reviews as much as recommendations from family and friends.

Click To Tweet

Third party and first party reviews

Many of these sites feature online reviews.Sites which host reviews include Google, Facebook, Merchant Circle, Yelp, Show Me Local, and many more.  The more reviews you have on these sites, and assuming you average 4 stars or better, the more likely you are to show up in Google’s Local Pack.
Those are referred to as “third-party reviews” because they appear on websites that you don’t own. First party reviews are reviews that show up on your own website. You may think that reviews on your own site would be viewed with a certain degree of suspicion, but that doesn’t seem to be the case. First party reviews do actively contribute toward better search rankings.

It’s possible to format reviews on your website with special markup that allows Google to display the stars from your own site when you show up in search results. Your reviews and stars might even show up in the large site profile at the top right of search results in Google when people search for your name. So it’s a good idea to enable customer reviews on your own website.

Encourage  reviews

Clearly there’s an advantage for you to encourage reviews from delighted customers. Don’t offer incentives for reviews, but make it as easy as possible for people to review you.

We have a program that makes it particularly easy to encourage customer reviews. It can also spread them out so that they are balanced across third-party sites and your own website.

Call us to find out how that works.

We value and encourage your feedback in the Comment section below.

December 9, 2016 by Bill Treloar 6 Comments

8 Small Business SEO Essentials You Need to Understand

On December 9, 2016 / blogs, directories, links, local search, page content, SEO practices / 6 Comments

How You Can Compete With the Big Boys

Learning about SEO is an investment in your business.Large companies and national franchises have an obvious edge in search visibility over your small business.  SEO can help overcome their advantages:

  • They have thousands of inbound links giving them authority or importance on the web.
  • They have a budget for SEO that probably far exceeds your own.
  • Their websites have more pages and deeper content than you can afford to create.
  • At least some of them are bound to have been around longer than your company has.

But that doesn’t have to stop you.

Small business SEO is no longer just about who’s been on the web longer, who has more pages on their website, or even who has the most links. It’s about which web page has the most relevance to what was searched and who has the best answer for the searcher’s question.

You can do this.

Here are eight things for you to understand and put in place on your small business’ website.

1) Focus on Quality Content

If you sell products, you need to go beyond the manufacturer’s stock product description that everyone has on their website. Add valuable information about how to choose the right product or what extra value you offer that makes your company the smart choice to buy from.

If you provide a service, explain your Unique Selling Proposition: what sets you apart from your run-of-the-mill competitor? What questions should a customer ask to tell if the company they’re considering is the best?

Provide extra value to the searcher in your content and you’ll be rewarded with higher rankings.

2) Backlinks are Essential

Your Link Profile — the number and quality of other sites that link to yours — is an essential tie-breaker for search rankings. Google doesn’t want to show lousy web sites on the first page, and the more other web sites think you’re good enough to link to, the better search engines assume you must be.

Backlinks are essential to good search rankings.Quality is more important than quantity here; sites with a good authority or importance themselves bequeath more value to you via their links. The more important sites are that link to yours, the higher is your Domain Authority or importance on the web.

Relevance is also a factor: a site that’s related to you is a more valuable link than one that’s not. Links from sites in similar businesses or in the same Chamber of Commerce or professional association tend to count more than sites that aren’t.

If two web pages address a given search equally well, the one with a higher level of importance on the web will almost always outrank the other one.

[Update 1/4/2020:] The folks at T-Ranks have published a thorough article on How To Get Backlinks.

3) Don’t Try to Fool Google

So-called Black Hat SEOs have tried for years to fool Google into ranking small business websites higher than they deserve. And sometimes their tricks work — for a little while. But when Google catches them their clients suffer.

Don’t do it. It’s as simple as that.

8 small business SEO essentials you need to understand.

Click To Tweet

4) Take Advantage of the Long Tail

Long tail distributionThe term long tail refers to the ends of a normal distribution bell curve.

The head portion represents the more generic searches people use: shoes, plumber, lawyer, restaurant.

The long tail portion represents more specific searches that aren’t searched nearly as often: women’s Muk Luk boots, plumber in Morristown NJ, criminal defense lawyer in San Diego, Mexican restaurant in Fargo.

Competition is much less for long tail keywords and the chance of your small business ranking well is vastly improved.

5) Leverage Local SEO

If you’re a local business that interacts with your customers on a face-to-face basis, you need to take advantage of Local SEO opportunities. Google recently explained how to improve your rankings for local search. The three main factors for local search rankings are:
Increase your local visibility on Google.

  1. Relevance — how closely your content matches the searcher’s intent
  2. Distance — how local you are to the search being conducted
  3. Prominence — how widely known you are based on SEO rankings and information Google has on you from reviews, links, and listings in local directories, maps and apps.

You handle relevance through your normal SEO process of keyword selection and keyword-focused content. Distance requires that your pages include your address.

Prominence is a bit more challenging for a small business owner. There are dozens of directories and other locally-focused websites you need to be listed on. That brings us to the next item:

6) You Need Widespread and Consistent Citations

Some of the sites in PowerListingsIf your show up in lots of local sites with a consistent NAP (name, address, phone), search engines have a higher degree of trust about who you are and where you’re located. If you don’t show up, there’s less trust and that translates into lower rankings. Also, if you’re listed inconsistently with previous addresses on some sites, variations of your company name,  or bad/old phone numbers there’s less trust as well.

You need to make sure you’re listed correctly on as many of these sites as possible. We have a product called PowerListings that automates that for you and locks in your information. You can learn more about PowerListings here.

7) Achieve Freshness on Your Blog

There are lots of ways a blog helps you rank well in search engines.Having fresh content on your site encourages the search engines to visit more often and helps with your rankings. But beware of people who tell you to change or freshen up the content on your optimized pages. In our experience that’s likely to de-optimize your pages and hurt your rankings.

Instead, host a blog on your site and write informative content for your target market at least monthly, Weekly may be better if you can manage it. That’s all the fresh content you need, and it provides you with an opportunity to share your blog posts on social media and an email newsletter.

8) The Value of Google+ and +1 Signals

Google's G logoYou probably know that you need a Facebook page and perhaps a Twitter account. But lots of small businesses ignore Google+ and that’s a mistake. If you have a strong, active Google+ presence you’re likely to earn +1s. They’re similar to Facebook Likes. The folks at Moz noted that next to your web authority, the number of Google +1s is most highly correlated with great search rankings. In addition, links back to your web pages from Google+ carry more weight than links from Facebook and Twitter because they’re the only ones that convey actual PageRank value.

Update May 2019: Sad to say, Google+ never lived up to its potential and was discontinued as of October, 2019.

Rank Magic can help!

We’re the small business SEO experts.

We focus on what I call “small and very small businesses” and we address all eight of these factors and much more for our clients. We recognize that as a small business owner you have your hands full with running your business and have little time to spend paying attention to all of your marketing efforts.

Please give us a call to discuss your website. I’ll be happy to personally look at your site with you and evaluate its strengths and weaknesses so you can determine if we’re a good match for what you need.

Did you find value here? If so, please share with the buttons on the left.

We value your opinions! Let us know what you think of this in the comments below.

November 25, 2016 by Bill Treloar Leave a Comment

25+ Common SEO Mistakes That Kill Your Online Visibility

On November 25, 2016 / SEO practices / Leave a Comment

Good SEO practices …

can help customers find your website easily because they help you show up prominently when customers search for what you do or what you sell. Failure to apply these best practices obviously doesn’t help you show up in Google, Yahoo & Bing. There are also quite a few things that small businesses actively do on their websites that hurt search rankings.

Bad SEO practices …

Some of these mistakes may be due to some persistent SEO myths that people still believe. But most of the time these mistakes happen by accident. Here’s a handy list of 25+ SEO mistakes you should avoid. If they’re not obvious or clear to you, please ask questions in the comments below … or call us.
common SEO mistakesThanks to the folks at HostingClues.com for this helpful infographic.

If you suffer from any of the mistakes above, Rank Magic can fix that!

Please share this with friends and colleagues with the social media share links on the left.

June 22, 2016 by Bill Treloar 3 Comments

How Do You Get Your New Website on Google?

On June 22, 2016 / Bing, Google, SEO practices, Yahoo / 3 Comments

Google’s the biggest, but …

Google, Yahoo & Bing logosDon’t ignore Bing and Yahoo! As of last month, Americans conducted 64% of their searches on Google, 22% on Bing, at 12% on Yahoo. That comes to 98% of all the searches done in the US, so there’s no need to worry about any other search engines. But don’t dismiss Bing and Yahoo. Even at only 12%, Yahoo handles more than 500 million searches a day in the US.

Fortunately, the things you need to do to get listed on Google are pretty much the same things that Yahoo and Bing need.

How do I submit my site to Google?

You don't need to submit your site to Google to show up and move up in rankings.You don’t. It’s worth repeating: you don’t need to submit your site to Google, Yahoo, Bing, or anywhere else. Submitting to search engines is kind of a scam from the past and a persistent myth. It’s not necessary as long as you have links to your website from other websites the search engines already know about. We explain that here.

6 Steps to Get on Google

  1. Figure out what keywords you need to be found for. These are the phrases your customers will use to find what you do or what you sell. Think in specifics. The best  keywords are probably not the one or two word basic searches like limousine. That’s too broad. Better would be limousine service in San Diego or car service to O’Hare airport.
  2. 6steps to get your brand new website on Google.Make sure your website is search engine friendly. That means your pages download quickly, your site works well on a phone, navigation is easy to follow, you have a sitemap the search engines can follow to get to all your pages, and so forth.
  3. Block search engine spiders until your site is ready for prime time. Important note: this applies only to brand new websites, not a redesign of an older website. You never want an existing site to become invisible to search engines.
  4. Create lots of content. Make your pages about specific, narrow topics. Focus them on the keywords you determined in step 1, and use logical variations on those phrases. If you do or sell more than one specific thing don’t try to cover all of it in one or two pages; flesh out your site with rich, engaging and helpful content.
  5. Keep creating content. Don’t feel you need to constantly tweak your pages or freshen them up, instead add new pages. The most natural way to do that is with a blog. Be sure your blog is on your domain and not hosted separately someplace like WordPress.com or Blogspot.com.
  6. Promote your content across the web. The easiest way to do this may be with social media: write posts on Facebook, tweet on Twitter, mention (and link to) your content on Google+, LinkedIn, Pinterest, Instagram, etc. Each one of these gets the word out to a different population, and each adds a new link to your website.

Search Engine Journal has an excellent article on this topic with good explanations about each of these six steps.

6 steps to get your brand new website on Google.

Click To Tweet

That’s just the beginning …

These things will get your website into the indexes for Google, Yahoo & Bing, an essential first step to being found easily by customers. Once in the index, you should show up when people search for your keyword phrases. But if you’re showing up on page seven or eight, that’s probably not good enough. We have lots of ideas in this blog on how search engine optimization works to get you near the top of the rankings. If that’s a concern for you, this is a good place to start.

If you find you don’t have the time or inclination to do your own SEO, Rank Magic can help.

You can share this with friends & colleagues with the buttons on the left or the helpful tweet just above.

Let us know your thoughts in the comments below.

March 14, 2016 by Bill Treloar Leave a Comment

Are Website Sliders Hurting Your Visibility and Conversions?

On March 14, 2016 / page content, SEO practices, user experience, web design / Leave a Comment

Sliders may be cool, but be careful.Sliders are cool.

Sliders are an increasingly popular technique on websites. You know, the rotating images with compelling marketing text that scroll across the top of a web page. Four or five seconds of one marketing message or feature promotion followed by four or five seconds of another, and so forth for anywhere from three to a half dozen or more before the rotation starts all over again. Many websites do this on their home page, but some sites repeat the same slider progression on just about every page.

But sliders can hurt your conversions

My cool sliders are bad for me? Who knew?Customers are impatient

For one thing, images contain a lot of bytes, and the more images on a page, the longer it takes for the page to appear on a customer’s browser. If your page takes two or three seconds to download, that’s not a problem.

But if it takes five to ten seconds to download, impatient or time-stressed customers may well bail on you before the page finishes loading, and go back to the search results to find a better page. When that happens, you’ve lost the customer.

Customers only react to your first slide

Another concern is that customers almost never see anything past the first or second slide in your sliders. They may look at the first one for a few seconds, read it or even click on it for more information. But customers who are looking for what you promote on the second slide or the third may never see them. Why? Because they’re in a hurry and want to see if you provide what they need. So they scroll down your page quickly, moving the slider up and out of sight. They may never even realize it was a slider with more information than they absorbed in the first three or four seconds on your page. It’s no wonder that research demonstrates very few people ever click on any slide past the first one.

Subsequent slides don’t make your page any stickier

Research has shown that you have less than three seconds to convince someone they’re in the right place. That means most people are deciding whether to stay on your site before your second slide ever appears.

And sliders can hurt your SEO, too

Perhaps not this dramatically, but sliders can reduce your search visibility.Sad, but true: having sliders on your pages runs the risk of sabotaging your search engine visibility. One of the more recent and increasingly important ranking factors at Google is page speed: how quickly your page downloads into a visitor’s browser. This is so important that Google has published a page to help you understand your page speed and how to improve it.

Beyond that, when someone is looking for information you cover in later slides that they just don’t see, they are inclined to hit the back button to select something from the search results. When they do that, that’s called a bounce, and that, too, is a negative ranking factor.

How to fix it?

There are a number of alternatives to sliders that don’t carry problems for your rankings and conversions.

Hero image

This is a single large image at the top of your page that conveys the primary message of the page. You’ll find a good example of that on our own home page. Chances are each of your slider images links to a topical page within your website that focuses on the topic of the slide. Take those slides and turn each one into a hero image on the page it matches. Here’s an example of an excellent hero image on a website’s home page:

Collage or image array

This is like it sounds: one image made up of other images or pieces of them, or a number of separate, static images on your page.
This collage image is made up of separate photos, and is better than having a rotating slide show on your home page.

Call to action and/or request form

A static image with either a contact request form or a call to action can be very effective, too.
Calls to action to call and to click to learn more.
If you’ve got sliders on your site, consider replacing them with one of the alternatives above. It just may help both your search visibility and your conversion rate.

Questions? Opinions? Please share them in the comments below.

If you liked this post, please consider sharing it with the buttons above and on the left.

Are you still struggling to get found on the web? Rank Magic can help.

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